As Disney pledges to make $5.5 billion in cost-saving measures, Disney Parks President Josh D’Amaro said his department will also cut but not eliminate frontline positions as part of it.
D’Amaro said, “What I wouldn’t do is cut any labor out of the frontline.” “I want to ensure that our front line members continue to serve our guests and create that true Disney difference, but we also have opportunities to continue to use technology in more progressive ways to save costs, To simplify the guest experience and save costs along the way.
Speaking at an investor conference on Monday, D’Amaro also touched on the news that Disney would not build a new campus in Lake Nova, Florida, reiterating that it was due to new leadership and changing business circumstances. He added that the “political situation” in Florida has not yet affected the parks’ business results.
The executive said scrapping plans for the campus also adds to the $17 billion CEO Bob Iger has said Disney will spend in Florida over the next 10 years.
That $17 billion investment will include a transformation of EPCOT, a new Star Tours attraction and Tiana’s Bayou Adventure.
“We’re thinking pretty aggressively about where we can take things in Florida,” he said.
On the news of Disney’s closure star wars-themed galactic starcruiser hotel in September, with D’Amaro calling it “a very stunning property” and receiving high ratings from guests.
“We decided that despite the fact that it was a never-seen-before type of experience, and I think it raised the bar from a creativity standpoint for where we can go next, we thought it would be a great start to September. It was sunset time,” he said.
As to whether Disney might be interested in building a smaller park similar to Universal, D’Amaro declined.
“I think, you know, it should be interesting to them. For us, we think that focusing on our core assets is where we should be spending most of our opportunity,” he said.
Source: www.bing.com